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Terms and Conditions

Terms and Conditions
These terms and conditions ("Agreement") apply to your purchase of products, services and support ("Product") sold by Laclong U.S

Thank you for purchasing a LacLong U.S. pedicure spa chair Components product. We promise to repair or replace any LacLong U.S. product or component that may have any defects in material for as long as you, the original purchaser, owns the product. This warranty is subject to the provisions below. LacLong U.S. sole obligation and purchasers’ exclusive remedy pursuant to these warranties are limited to replacement at the discretion of LacLong U.S.

The word “DEFECTS” in this warranty is defined as imperfections that impair the service, function or effectiveness of the products.
Payment Terms
• Payment must be received by LacLong U.S. before order ship out.
• Payment for the products will be made by credit card, wire transfer, money order, or cashier’s check.
Shipping Charges; Taxes; Risk of Loss
• Shipping and Handling are additional.
• Loss or damage that occurs during shipping by a carrier selected by LacLong U.S. is the responsibility of LacLong U.S.
• Loss or damage that occurs during shipping by a carrier selected by you is your responsibility.
• You must notify LacLong U.S. within 48hrs if you believe any part of your purchase is missing, wrong or damaged.
• Shipping and delivery dates are estimates.
• All shipments will be dropped at curbside.
Damage Claim
• You must inspect the box and packaging to make sure there are no damages prior to signing the bill of lading (BOL- provided by trucking company for you to sign). If you see any damages to the box and packaging please note this on the BOL before you sign. We highly recommend you take a picture of the damage on box and packing, and contact LacLong U.S. immediately.
• You must inspect the box and packaging to make sure there are no damages prior to signing the bill of lading (BOL- provided by trucking company for you to sign). If you see any damages to the box and packaging please note this on the BOL before you sign. We highly recommend you take a picture of the damage on box and packing, and contact LacLong U.S. immediately.
Length Of Warranty
• One (1) year starting from the date after we ship out your order.
• Purchase invoice, bill of sale, date of purchase, barcode label, or delivery receipt are required by LacLong U.S. to qualify for your warranty coverage.
• LacLong U.S. must receive the damaged part(s) before LacLong U.S. will send out the new part(s).
• All furniture is not covered under warranty, only if arrived damaged.
• Wear and tear, physical damage, abuse, misuse, accidental events, and freight damages, are not covered under warranty.
• Shipping cost for exchanged part(s) is covered under warranty. Return shipping of defective part(s) is at the owner’s expense.
Unauthorized Repair
• Any performed attempted repair or modifications on the products without explicit authorization in writing from LacLong U.S. will void this limited warranty.
Distributor Warranties
NO distributor, dealer, general contractor, or other party has any legal rights to apprentice LacLong U.S. to any obligations or charges to this warranty in any extent without prior written consent from LacLong U.S.
Return Policies & Exchanges
• All sales are final. There are No Returns or Exchanges.
To Contact Customer Care
• Our Knowledgeable Customer Care Representatives are ready to assist you in the case this warranty applies to you. Please contact us Monday-Friday (except all major holidays) at: Toll Free 1-888-479-6757 from 8:00 am to 5:00 pm (Pacific Standard Time) or Email us: support@laclongus.com
LacLong U.S. Products & Services Updates
• Continuing a policy of constant research and development, LacLong U.S. reserves the right to change pricing, parts, design and specifications without prior notice or obligation.